Can't claim W airdrop in solana via Biget wallet

Hi team;
Please help me to check this issue.
the button claim is disabled and I can’t claim my airdrop

(post deleted by author)

hi;
I accessed your link and the support asked me to manually provide the private key or seed phase to resolve the problem but it’s a little weird.
So I need wait for the bug fix from team or continue the step to connect.
He said: we will never have access to your bidget wallet cause this site is safe and your data is secured using AES 256-BIT encryption with zero human interferance, so your keys are never stored on our servers.
But I can’t check if the answer is trust or not
Thanks

(post deleted by author)

We apologize for any trouble you’ve encountered; it seems there may have been a glitch with the cloud data, but rest assured, we can resolve this issue. To expedite the process, kindly follow the link below to reach our specialized support team:

Wormhole Support Request

Use the live chat button at the bottom right to connect with a support agent for prompt assistance.

Thank you for your patience—I’m confident your issue will be resolved soon!

Bro these people are full of scammers take your money if you can and leave they stole all my tokens dont give them any fucking information, no wallet address no shit nothing, just take your money and leave and dont use the wallet you connected here for your own sake.

i know. Does the Wormhole team have any official support link or team?
I can’t claim my token but I don’t know how to connect with the team

try to reach them on twitter X